iHerb is a US company that has been serving customers worldwide since 1996 and ships to over 180 different countries! All iHerb orders are delivered directly from our US logistics centers, located in California, Illinois, Pennsylvania, Kentucky and Texas, and internationally, in South Korea, Hong Kong and Saudi Arabia.
General Information
Orders near the tax-free limit may be assessed by Duties and Taxes (D&T) as the currency exchange rate may vary.
To find out if you need additional licenses or permits to import the items, please check with your local custom office.
Customs Information
Orders with supplements over 500 g may require FDA permits for import.
For information about customs, import duties, etc., visit: Bureau of Customs
Shipping
The estimated delivery date is available during checkout. However, it may be affected by air freight delay, Customs hold, or any other complications outside of iHerb’s control.
You may need to pay import taxes, customs duties, or a brokerage (handling) fee which are separate from your shipping fee, and you will be billed directly from the carrier of your choice.
| Carrier | Order limit | Tax & Duties | Tracking | Contact Info |
|---|---|---|---|---|
| Global Air with Tracking | Max weight: 4.5 kg (10 lbs)
Max order value: $170 USD |
Not included - may be collected at delivery | Full tracking | Ninjavan Customer Service:
Email: [email protected] SF Express Customer Service: Email: [email protected] Telephone #: 09985881865 |
* When selecting Global Air with Tracking service, iHerb automatically chooses the quickest, most cost-effective shipping carriers available (Shipping carriers available with this service include: Ninja Van & SF Express).
Contact Us
Click here to contact iHerb's customer service.
